How we can help?
Outsourcing your most crucial services ensures the smooth operation, optimisation, and continuous improvement of applications, allowing you to focus on your core business activities.
Application Monitoring and Support: We monitor applications in real-time to identify and resolve any issues or incidents promptly. We offer technical support, help desk services, and incident management to address application-related problems, ensuring high availability and minimising downtime.
Application Maintenance and Upgrades: We provide and handle routine maintenance tasks such as bug fixes, performance tuning, and patch management. Zi Cloud also manages application upgrades and enhancements, ensuring that the applications remain up-to-date, secure, and compatible with evolving technologies.
Problem Resolution and Root Cause Analysis: When issues arise, Zi Cloud follows a methodical approach and performs in-depth analysis to identify the root causes. We leverage our expertise and experience to address underlying issues, prevent future occurrences, and continuously improve application stability and reliability.
Benefits
Conclusion
Application Managed Services enable you to ensure the reliability, performance, and security of their critical applications while leveraging external expertise and resources. By outsourcing application management to us, you can streamline operations, improve user experience, and achieve greater agility and cost efficiency in managing your full tech stack.