Introduction
Thank you for choosing Zi Cloud. We understand that there may be circumstances where you need to return a product or cancel a service. The following policy sets out the terms under which returns, refunds, and cancellations are handled by Zi Cloud.
Return Policy
- Returns must be made within [Number of Days] days of the original purchase date.
- Products must be returned in their original condition, including all accessories, documentation, and packaging materials.
Refund Policy
- Upon receipt and inspection of the returned product, we will process your refund.
- Refunds will be issued to the original method of payment.
- Please allow up to 7 days from the date we receive the returned item for your refund to be processed.
- Services cancelled before7 days will be eligible for a full or partial refund, according to the terms of the specific service agreement.
Cancellation Policy
- Services may be canceled by contacting Zi Cloud customer service within 7 days of the service purchase or scheduled service date.
- Any cancellation made after this period may be subject to a cancellation fee or may be non-refundable, depending on the terms of the specific service agreement.
Non-Refundable Services
- Certain services may be non-refundable. These will be clearly marked and communicated at the time of purchase.
Contact Us
- For returns, refunds, or to cancel a service, please contact our customer service team at Email: admin@zicloud.in
Phone: +91-9820138174
Address: WeWork Chromium, Jogeshwari – Vikhroli Link Rd, Raje Sambhaji Nagar, Marol, Andheri East, Mumbai, Maharashtra 400076